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Frequently Asking Questions

How can I pay for the games on this web-site?

Payment can be made via a credit card or via “Instant EFT” from your bank account. Both services are provided securely on our behalf by Setcom.com. Boardgames.co.za does not store any credit card or banking details on our site.

 

I see that shipping is now an additional charge to my order – why is this?

Given the tough economic conditions that we all find ourselves in, it was important for us to be able to pass on potential savings to our customers. With our new system we have made all our games cheaper than before and customers who live in major centres won’t have to “subsidize” those who live in outlying areas. Also, customers who buy multiple items in one order get an additional benefit of only incurring the shipping charge of the first item.

 

I see that I need to choose between shipping to a “Major City” or an “Outlying Area” - which one I should choose?

Select one of the “Major City” shipping methods if you are shipping to an address in, or close to (within 20kms), one of the following cities: Johannesburg, Pretoria, Cape Town, Durban, Bloemfontein, Kimberly, Port Elizabeth, East London, or George. Unfortunately this is not an exact science so we may need to contact you to alter the shipping method if our courier company does not classify the shipping address as part of one of these “Major Cities”.

 

I am new to this world of board games, where should I start?

We would recommend that you start with one of three games that are guaranteed to be a hit with almost anyone. These games are: Carcassonne, Ticket to Ride, and Settlers of Catan. Carcassonne being the most simple to learn and play, and Settlers being the more strategic of the three. All of them have been a huge hit with our customers over the last 7 years.

 

How can I find other people to play board games with?

We suggest that you do two things; firstly, join our Facebook page and ask the question yourself, and secondly, contact Barbara from Boardgames.co.za to potentially put you on contact with other board games enthusiasts in your area. She can be reached at This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Where can I get more on Chess

For everything related to chess please visit the House Of Chess. They have an online shop - www.houseofchess.co.za.

 

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